► SupportRemote Assist

Remote Assist and On-line Meetings

Welcome to the Music EDnet remote assist and on-line meeting portal. Options below will allow you to connect to your session.

Remote Assist

Remote AssistEDnet Hub members receive up to 2 hours of Remote Assist support included in their annual subscriptions. Remote Assist is available separately charged at a hourly rate of $90 +GST ($103.50) in increments of $22.50 +GST per 15 minutes or part thereof.

Remote Assist allows us to connect to your computer and, with your approval, take control to solve a problem, help with setups and configuration or assist you with a software query. All that is required is an internet connection. Simply call or email Music EDnet to organise a convenient time and we will be there virtually by your side. We will provide you with a session code that you enter in your browser and once you allow the connection we can take control of you mouse and keyboard and talk through the details on the phone or through our chat connection. Convenient peace of mind!

EDnet ConnectMeetings & Presentations

Music EDnet invites all educators to participate in on-line presentations and meetings about topics of interest from time to time. All registered members will receive invitations via email or our monthly EDnote e-newsletter. When meetings are scheduled you simply enter the access code in a box that will appear below and click "JOIN".

EDnet Hub members may also receive additional invitations from any of the EDnet Team to join special presentations or on-line meetings throught the year.

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